Privacy Policy

When you interact with our website and services, we may collect the following categories of personal information:

• Identifiers and contact details: first and last name, email address, and phone number you provide through our contact or partnership forms.
• Professional and commercial information: your company name, role, and details you share about your business needs.
• Internet and device activity: IP address, device and browser type, pages visited, and time spent on the site, collected automatically through cookies and analytics.

We do not collect sensitive personal information (as defined by the CCPA), and we do not knowingly collect information from children.

• Directly from you — when you submit a contact or partnership form, request a free diagnostic, or otherwise communicate with us.
• Automatically — through cookies and analytics as you browse the site, subject to your cookie consent (see Section 5).

We use your personal information for the following specific purposes:

• To respond to your inquiries, prepare proposals, and provide our services;
• To send you information and communications about our services, where permitted and, for marketing, with your consent;
• To operate, secure, and improve our website — including spam and bot protection (Google reCAPTCHA) and usage analytics;
• To comply with our legal and regulatory obligations.

We do not use your personal information to train large language models or other artificial intelligence models.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share personal information only with service providers that process it on our behalf, under contract, including:

• Salesforce — customer relationship management (storing and managing leads and inquiries);
• Google — Analytics, reCAPTCHA, and Firebase hosting and infrastructure;

We may also disclose personal information when required by law, legal process, or to protect our rights. As a company that operates in both the United States and Brazil, your information may be processed in either country.

We use cookies and Google Analytics 4 to understand how the site is used. Analytics are blocked by default until you consent through our cookie banner (Google Consent Mode). You can manage your preferences at any time through the banner or your browser settings.

We honor browser-based opt-out preference signals, including the Global Privacy Control (GPC).

Depending on your state of residence — including California, Colorado, Virginia, Connecticut, and other states with comprehensive privacy laws — you may have the right to:

• Know and access the personal information we hold about you;
• Correct inaccurate personal information;
• Delete your personal information;
• Obtain a portable copy of your information;
• Opt out of the sale or sharing of personal information and of targeted advertising (note: we do not sell or share your information);
• Not receive discriminatory treatment for exercising any of these rights.

To exercise any of these rights, email us at hello@3des.tech. We will verify your request and respond within the timeframes required by applicable law. If we deny your request, you may appeal by replying to our decision, and we will respond as required by law.

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

We use technical and administrative safeguards to protect your information against unauthorized access, loss, or alteration, and limit access to authorized personnel. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Our website and services are intended for businesses and professionals and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The most current version, along with its “last updated” date, will always be available on our website.

If you have questions about this Privacy Policy or how we handle personal information, contact us:

3DES Solutions LLC
Midlothian, Illinois, USA
hello@3des.tech